qq11 Responsible Gambling — Play the healthy way
Gambling is entertainment, not a way to make money. qq11 has personal protection tools, limit settings, and support channels ready for you.
What is Responsible Gambling
qq11 is a platform that helps Myanmar players enjoy gambling freely and on their own terms. We understand that betting can be great fun, but without limits it can seriously disrupt your life. That is why our platform includes tools that let players stay in control.
Responsible gambling means setting limits on your play time, staying within what you can afford, and enjoying gambling as entertainment. Chasing losses, gambling to escape boredom, or treating gambling as a source of income are not healthy habits.
Any player with questions about their gambling can contact qq11 customer service immediately via 24/7 Live Chat.
Protection Tools — Stay in control
qq11 has tools that let players set their own limits.
Deposit Limit
Set a daily, weekly, or monthly deposit limit to keep your play within budget. Limit reductions take effect immediately, while limit increases take some time to process.
Financial ControlTaking a Break — Time-Out
If you need a temporary break, you can use the Time-Out setting. Choose any period from 24 hours to 30 days and lock your account for that time. Your account cannot be used for play during that period.
Temporary BreakRemoving Yourself — Self-Exclusion
If you want to stop gambling, you can apply for Self-Exclusion. You can choose a period from 6 months up to a permanent exclusion, and all promotional messages will stop during that time.
Full ControlView Game History
Review your past game history and deposit/withdrawal records to understand how much you have played. Get a clear picture of your own play.
Check Records24/7 Support Contact
If you have any questions about gaming, our Live Chat support is available 24/7 in Burmese. You can also reach us by email at [email protected].
24/7 Help21+ Age Verification
Only players aged 21 and above may open an account at qq11. No one under the legal age is permitted to participate in any gaming activity — this is a commitment we do not compromise on.
21+ Age LimitResponsible Gaming and Warning Signs
If you notice any of the following signs in your own gaming behaviour, it is time to make a change.
If you recognise even one of these signs in yourself, use our self-protection tools and contact qq11 support.
- Continuing to play in order to recover losses
- Gaming is causing harm to your family, friends or work
- Feeling like you are playing beyond what you can afford
- Trying to stop playing but being unable to
- Borrowing money to fund your gaming
- Hiding your gaming from family or friends
- Putting all your income into gaming alone
- Gaming is just entertainment and losing does not cause you distress — that is healthy gaming
Budget Management and Limits
Managing your budget is one of the most important responsible gaming practices. At qq11, the minimum deposit amount is 20,000 Ks and the minimum withdrawal amount is 20,000 Ks.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Withdrawal Processing Time |
|---|---|---|---|
| KBZPay | 20,000 Ks | 20,000 Ks | 15 minutes - 2 hours |
| Wave Money | 20,000 Ks | 20,000 Ks | 15 minutes - 2 hours |
| AYA Pay | 20,000 Ks | 20,000 Ks | 15 minutes - 2 hours |
| CB Pay | 20,000 Ks | 20,000 Ks | 15 minutes - 2 hours |
| Bank Transfer | 20,000 Ks | 20,000 Ks | 15 minutes - 2 hours |
Set a budget before you start playing and avoid going beyond that amount. Cover your financial obligations first — medical costs, rent, family expenses — and only play with what remains.
How to Set Up Self-Exclusion
If you want to take a break from gaming, you can go through qq11's Self-Exclusion process using the steps below.
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01
Contact Support
Reach out to qq11 Live Chat or email [email protected] with the subject "Requesting Self-Exclusion". The service is available 24/7.
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02
Choose a Period
Choose the length of time you want to self-exclude — we are here to help you make a firm decision.
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03
Account Will Be Suspended
Your qq11 account will not be accessible for gaming during the chosen period. Promotional emails and messages will also be stopped.
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04
Reactivation After the Period Ends
After the self-exclusion period ends, your account will only be reopened upon your own request, after which you may play again.
Protecting Minors and Children
Only players aged 21 and above may play at qq11. This is not just a legal requirement — it is our commitment to keeping children safe.
If there are children or minors who use mobile phones in your household, keep your qq11 account secure and regularly check that no unauthorised access has occurred.
For Parents
Use parental control software on phones and computers to prevent children from accessing gambling sites. Be careful never to leave your qq11 account login details exposed.
21+ Only
qq11 may verify any player's age at any time. If a player is found to be underage, their account will be closed immediately and their funds returned.
Need help? Contact us here
If gambling is causing you distress, or you are unsure whether to keep playing or stop, the qq11 support team is available to contact at any time.
24/7 Live Chat
You can reach us instantly in Myanmar language via the Live Chat button on the qq11 website. Our staff are available 24 hours to answer any responsible gambling questions.
Email Support
You can contact us at [email protected] with the subject "Responsible Gambling" along with a detailed explanation. We will do our best to assist you.
Act with Confidence
All requests for gambling control tools will be kept fully confidential, and we promise that this is solely for the benefit of the player.
What You Should Know About Responsible Gambling
Play in a healthy way and enjoy the fun
At qq11, you can set your own limits and explore games in a healthy, balanced way.